Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, but needing extra fuel, extra truck and labor, travel fees can be quite higher depending on the distance. Please call our office for a current quote.
No. We arrive early to set up so you get the entire rental time to play. please choose an earlier time other than the time of your party start time.
Delivery & Pickup Information:
Our delivery schedule can vary depending on how many rentals we have on the day of your event. Typically, we may deliver your inflatable up to 24 hours before your rental start time and pick it up within 24 hours after your event ends. If an early delivery or delayed pickup is necessary, we’ll contact you in advance to confirm that someone will be available at the setup location. We strive to make the process as convenient and hassle-free as possible.
Our delivery schedule can vary depending on how many rentals we have on the day of your event. Typically, we may deliver your inflatable up to 24 hours before your rental start time and pick it up within 24 hours after your event ends. If an early delivery or delayed pickup is necessary, we’ll contact you in advance to confirm that someone will be available at the setup location. We strive to make the process as convenient and hassle-free as possible.
No. The jump should be clean when you get it or be cleaned at delivery. Moore Bounce Houses LLC cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Cash, Zelle, or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Please check out our policies page for details.
Yes all orders require a 25% Credit Card deposit. They are fully refundable if you cancel your order at least 15+ days prior to your rental date. If you cancel within 14 days prior to your rental date you will be given a rain check that is good for 1 year.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), artificial grass, dirt, asphalt, concrete and even rocks!
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.